The Social Media Beat

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The Social Media Beat

Posts Tagged 'Privacy-Safety-and-Security'

Check out all of the posts tagged with 'Privacy-Safety-and-Security' below. If you still can't find what you are looking for, try using the search-form at the sidebar.

Take a Deep Breath and Count to 3 Before Posting…

Guest Blogger: Sergeant Rebecca Rosenblatt, San Mateo County, California, Sheriff's Office While taking a moment to ponder the wisdom of messaging before hitting send is never a bad idea in any context, never more so does this advice bear repeating. ...

Understanding Social Media 101

Many of the blogs you read on here go into great detail about social media strategy, how a new platform works, and tips for how you can be the most successful at using different platforms. But something critical that’s often overlooked is a basic u...

IACP 2015 Chicago: Public Information Track Preview

Five years ago I was honored to be part of the first social media session at IACP in Orlando 2010. At the time social media was fairly new, especially to law enforcement. Late in 2008 we were one of the first departments to actively start using ...

Officer Safety When the Public Uses Social Media in a Crisis

Right at this moment while you are reading this post, a police department somewhere across the country is dealing with a crisis.  These crises vary in length, public awareness, outcome and many other factors.  You may never hear about some and o...

Help Deter Cybercrime by Participating in Global Safer Internet Day

Cybercrime is a global threat to the economic and the physical security of every nation. It is one of the leading crime problems facing the world today and in the foreseeable future. That is why IACP President Richard Beary made cybercrime one...

In a Communications Crisis? Twitter is Your Number One Weapon

To use an ironic cliché, we bloggers may sound like a broken record when we constantly write about the importance of social media, but there are just so many examples of its importance that we can’t help but repeat ourselves. This past wee...

Tweeting Smart

Today’s post is courtesy of IACP’s Center for Officer Safety and Wellness. Although social media is beneficial to the law enforcement community in countless ways, its use by community members may also result in unintended, harmful consequen...

Five Feverish Minutes of Damage Control - Lessons Learned

I got hacked.   Here’s the scenario: This is day one for my replacement in Media Relations – I go back to patrol next week after 4 ½ years as PIO, during an era that saw the birth of social media engagement for SMPD. My succe...

Promoting Internet Safety within Your Agency

Using only a Facebook profile and a LinkedIn profile, a woman was able to convince employees at a government agency that she was one of their coworkers and obtained a company laptop and network credentials. She was then able to gain administrative rights ...

In Case You Missed It…

One of the challenges of working in the social media realm is that it is constantly evolving – new platforms become popular, new functions are added, and new terms are coined. In the last few weeks, there have been several big changes to the most po...

Don't Believe Every Tweet You See

One of the most important things we have is also the most fragile. It can takes years to build and seconds to destroy. We have an immense amount of control over it and yet unforeseen forces can damage it. Careers have been destroyed by it and empires buil...

Incident Updates via Social Media: Asset or Liability

As law enforcements use of social media grows, the public’s thirst for more information continues to rise exponentially. Not only does the public want more information, they also want it right now. When should police departments provide information ...

In Case You Missed It: Changes to Instagram, Twitter, and Facebook

As 2012 comes to a close, a few popular social media sites have rolled out some major changes. So, in case you missed it… Instagram updated its terms of service. Twice, actually. Instagram updated their terms of service early last week and immed...

No Better Time to Advocate & Educate for the Safety of Our Officers

Scrolling down the news feed on my personal Facebook page last night, I saw a post from a friend who works for a police agency in Alaska. She had shared a post on the death this week of Nassau County, New York, Police Officer Arthur Lopez tragically and s...

News Travels at the Speed of Twitter

Social media helps people stay apprised of world events, traffic, and sports as they happen.  It has also become an integral tool for law enforcement.  Despite its many positive applications, this technology brings challenges when it comes to po...

Expecting the Unexpected: Social Media in Large Scale Events

This past week I had the opportunity to help the Tampa Police Department during the Republican National Convention. PIO Laura McElroy, who will present at IACP 2012 about how she planned for this event, had a terrific plan and team in place. She had every...

New Facebook Scam

As the summer comes to a close and the kids head back to school, many people are catching up on uploading their vacation and other summer photos to their Facebook timeline. You may be tempted to click on the links when you receive an e-mail notifying you ...

Keeping Up With Changes

It seems like almost every day something is changing in the world of social media. There’s a new networking site, a new app or, even more challenging, suddenly new settings on the sites you feel you finally have a solid grasp on. One of the best wa...

Keeping Your Online Information Secure

Recently, one of the largest social media sites, LinkedIn, was hacked and 6.5 million member passwords were stolen. This incident highlights the security threat each of us face in the online world we live in today. This breach also revealed the need for e...

Verified Twitter Accounts for Law Enforcement

Have you ever wondered about the blue check box badge that appears next to some Twitter accounts? If you're not familiar with it, check out @BocaPolice. This badge indicates that Twitter has verified the account, demonstrating that Twitter personnel have ...

Social Media and Officer Safety

With National Police Week approaching, it seems like an appropriate time to reflect on officer safety. This year, 362 names are being added to the National Law Enforcement Officers Memorial. Dedicated in 1991, the Memorial honors more than 19,000 officers...

Information Released Before Being Officially Released

Law enforcement is trying to adapt. Trying to figure out the different facets of this thing we call social media. Some embrace it, some accept it, some fight it kicking and screaming. But the bottom line is ignoring it won’t make it go away. We are ...

Social Media Education in Basic Training

I am sure every police officer, no matter their age, fondly remembers attending their basic law enforcement training academy. Although the length of time varies for this training across the country and over the years, the general purpose remains constant....

Suicide: Responding to Threats Posted on Social Media

I just returned home from doing an interview about a very touchy subject. This is something that anyone who has been using social media for any length of time has probably encountered and if you haven't, you will. "I'm going to kill myself." The ind...

Managing Social Media

Last month I was privileged to take part in the IACP Center for Social Media Winter Webinar Series. Fellow blogger Dionne Waugh from the Richmond Police Department and I gave presentations to agencies around the country via the Web. Also last month, I pre...

I've Been Outed

Can you imagine the feeling I had when I opened up my computer while I was on vacation to find out that my secret was now all over my Twitter stream? Oh the horror of it all. I had gone to great lengths to distance myself from who I really was on lin...

Google +... The New Social Media Equation?

So what is Google +? Well, first off, it’s not Google Buzz. Or Google +1. It is, however, Google’s answer to the social networking equation. The service is starting by invite only, which is not surprising considering that’s how Gmail...

Tweets and Updates During a Standoff - A Whole New Consideration

Recently, Boise PD officers responded to two suicidal subject calls in one weekend. That's not unusual. What's unique is both played out very publicly in or near major intersections. And since one occurred Friday night and the other on Sunday, even though...

Agency Management and Officer Safety

A major responsibility of being a social network author on behalf of a police agency is having the ability to communicate professionally on behalf of the Chief and the entire department. As the Boise Police Department has written in our Social Networking ...

If “Safety is a conversation,” let’s start talking

At a recent a community event in northern Virginia, two representatives from Facebook presented and were available to answer questions. One interesting quote from the meeting was, "Safety is a conversation." Facebook has rolled out numerous changes to its...

Social Network Policies - Worth Having - Worth Training

In March, 2010, the Boise Police Department (BPD) adopted Special Order 10-05; Policy 11.06.00 Social Networking: Personal Online/Internet Content; a social networking (SN) policy for BPD employees. Policy 11.06.00 is meant to be proactive and educati...

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About This Blog

So you have found, or perhaps stumbled upon, The Social Media Beat, the blog for the IACP Center for Social Media Web site. The Social Media Beat is about three things: social media, law enforcement, and perspective. Here you will find a fresh outlook on the issues that are affecting law enforcement agencies and their personnel when it comes to social media.

Social media is taking the world by storm. Social networks, blogs, photo and video sharing sites, and virtual communities are changing the way people live, work, and play. These tools present unique opportunities as well as challenges to the law enforcement community.  The Social Media Beat brings together a team of bloggers who will speak directly to you about hot topics and current issues.

Bloggers include IACP staff and practitioners in the field who can provide a unique front-line perspective. Our team cares about social media and wants to ensure that law enforcement across the country are knowledgeable and well-equipped to incorporate this technology.

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About the Authors

Dionne Waugh

Dionne Waugh is the Digital Communications Manager for the Jefferson County Sheriff’s Office, which is the largest, full-service sheriff’s office in the state of Colorado. Prior to that, she spent more than six years creating and leading the Richmond, Virginia, Police Department’s social media efforts, which led to international acclaim and recognition.

She has spoken about law enforcement and social media at more than a dozen conferences across the country in addition to four IACP annual conferences. Waugh is a former newspaper reporter who wrote about crime, police, and the court system for several years. That experience and an ingrained curiosity for what makes people tick has fueled her desire to improve communication between people. Follow Dionne on Twitter @JeffCoSheriffCo.

IACP Center for Social Media

IACP's Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel to develop or enhance their agency's use of social media and integrate Web 2.0 tools into agency operations. The Center is funded by the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice.

Leon Robertson

Officer Leon Robertson is the Social Media Coordinator for the Hampton Police Division. Robertson has developed internationally recognized public safety messages, including the Jingle Bells “Holiday Safety Remix” in December 2013. He has extensive experience in graphic design, video & audio production, and managing various social media platforms. You can follow Officer Robertson’s efforts with the Hampton Police Division on Facebook, Twitter, and YouTube.

Tracy Phillips

Tracy is a Senior Project Specialist with the IACP. She is responsible for managing the day-to-day operation of the DiscoverPolicing.org Web site and coordinating the site's social networking plan. In addition, Ms. Phillips provides writing, editorial, and technical assistance on a variety of association projects and activities, including police management studies, job analyses, executives searches, federal grants, and various research projects and proposals. She has more than 10 years of experience in state and local government, including work as a management analyst, performance auditor, and crime analyst. Ms. Phillips holds a master's degree in public administration from the University of Georgia and a bachelor's from Clemson University.

Want to hear more from Tracy Phillips? Follow her and the Discover Policing team on TwitterFacebook, and on the Inside Discover Policing blog. You can also network with other police recruitment professionals in the Law Enforcement Recruitment LinkedIn group.

Zach Perron

Lieutenant Zach Perron is the public affairs manager for the Palo Alto (CA) Police Department. Zach was a 2014 visiting fellow at the IACP in the Center for Social Media. He serves on the steering committee for the Bay Area Law Enforcement Social Media Group (BALESMG), and is a member of the US. Department of Homeland Security's Virtual Social Media Working Group (VSMWG). He holds a bachelor's degree in American Studies from Stanford University and is now pursuing a graduate education at the Naval Postgraduate School's Center for Homeland Defense and Security in Monterey, California.  You can follow him on Twitter: @zpPAPD.

Dave Norris

Sergeant Dave Norris is a 21 year veteran of the City of San Mateo Police Department. He has worked in a number of positions including Juvenile Detective, Field Training Officer, Narcotics Detective, and Patrol Supervisor. Dave is currently assigned to Community and Media Relations and oversees day-to-day functions that involve the relationship between the police, the community, and the media. Dave is dedicated to the increase of community engagement through the use of social media. Under his management, San Mateo PD's direct subscribers to community alerts and public safety messaging has grown from several hundred to over 22,000.

Chris Hsiung

Captain Chris Hsiung commands the Field Operations Division at the Mountain View Police Department in California. Through the department Community Action and Information Unit (CAIU), he manages strategy, community engagement, and growth through the police department social media channels. Chris has been serving the Mountain View community for over 19 years and has held a variety of assignments within MVPD. These include detective assignments in Property Crimes, Person Crimes, and High Tech Crimes as well as collateral assignments on SWAT and the Field Evidence Team. He also serves on the planning committee for the Bay Area Law Enforcement Social Media Group (BALESMG). You can follow him on Twitter @chMtnViewPD.

Lynn Hightower

Lynn is the Communications Director and Public Information Officer for the Boise Police Department and has served in that role since October, 2003. Lynn also serves at the PIO for the Boise Fire Department. Lynn authors and manages the social media outreach for Boise Police and often acts as media spokesperson. She advises officers from patrol to command staff on media and public communications skills. Lynn joined the Boise Police Department after 17 years as a television reporter, producer, anchor, and news director. Lynn regularly instructs new officers at the Boise Police Academy and has given media and public communications presentations to dozens of federal, state, and local emergency responder agencies. Follow Lynn and Boise Police on Twitter @BoisePD.

Billy Grogan

Billy Grogan is the Chief of Police for the Dunwoody Police Department in Georgia. Chief Grogan was hired on December 17, 2008, after serving 28 years with the Marietta, Georgia, Police Department, to start a brand new department. On April 1, 2009, the Dunwoody Police Department began operations with 40 sworn officers and eight civilians providing police services to the 47,000+ residents of the City of Dunwoody. Chief Grogan embraced the use of social media from day one of operations. The Dunwoody Police Department began using Twitter the first day and has added Facebook, YouTube, Pinterest, and Vine to their arsenal since then as effective tools to market their department and engage their community. Chief Grogan has written about the benefits of law enforcements use of social media, participated in several social media focus groups and lectured at the IACP, Georgia Association of Chiefs of Police Conference, COPS Conference, and many other venues. Follow Chief Grogan on Twitter @ChiefGrogan and the Dunwoody Police Department @DunwoodyPolice.

Mark Economou

Mark Economou is the Public Information Officer for the Boca Raton Police Department in Boca Raton, Florida. His media and public relations background spans nearly 20 years. Spending nearly 15 years in radio and television news, Economou held many positions from assignment editor, reporter, anchor, and executive editor. After that, he served as the Director of Media Relations for Cote & D'Ambrosio, a Public Relations, Marketing and Advertising firm in Wickford, RI. He then served as head of Media Relations for Citizens Bank of Rhode Island, the 9th largest bank in the United States. Follow Mark on Twitter @BocaPolice.

Frank Domizio

Corporal Frank Domizio has been with the Philadelphia Police Department since 1997. He is currently assigned to the FBI’s Regional Computer Forensics Lab as a Forensic Examiner. Previously he was assigned to the Department's Office of Media Relations and Public Affairs where he was the Social and Digital Media Manager. Frank has spoke at several industry conferences and major universities on the topics of social media and content strategy.

Tim Burrows

Tim Burrows was a sworn police officer for 25 years with experience in front line operations, primary response, traffic, detective operations, and supervision. He has training in a broad spectrum of policing responsibilities including IMS, Emergency Management, computer assisted technology investigations, leadership, community policing, and crisis communications. Tim left policing but has remained involved through consulting with law enforcement on the advancement of communications and social media. Tim runs #CopChat on Wednesday nights at 9pm ET, to allow police and community members to connect and break down barriers. To learn more about him you can follow him on LinkedIn, Twitter and Facebook or click here to contact him http://bit.ly/ContactTimBurrows

Guest Blogger

The Social Media Beat periodically features guest bloggers who share their perspective on the topic of social media and law enforcement. These individuals are law enforcement professionals; sworn and civilian personnel from agencies of all types and sizes throughout the world. If you are interested in guest blogging, please send your request to socialmedia@theiacp.org. All bloggers must be affiliated with a law enforcement agency or educational institution. We cannot accept blog entries from vendors or others working in a for-profit capacity.

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