The Social Media Beat

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The Social Media Beat

Posts Tagged 'Social-Networks'

Check out all of the posts tagged with 'Social-Networks' below. If you still can't find what you are looking for, try using the search-form at the sidebar.

Applying the President’s Task Force Report through Social Media

Guest Blogger: Deputy Chief Andy Johnson, Hanover Park, Illinois, Police Department In December of 2014, President Obama commissioned the President’s Task Force on 21st Century Policing, which was tasked with identifying best practices in polici...

Officer Elf on the Shelf Returns to Sarasota Police Department Headquarters

For the second year in a row, Officer Elf on the Shelf has returned to provide backup to the Sarasota Police Department Officers in the City of Sarasota, Florida. So far in 2015, Officer Elf was spotted at the airport waiting to catch a flight from the No...

#IACP2015 Session Recap - How to Create a Law Enforcement Social Media Group

I was fortunate enough to be able to attend the 2015 IACP Annual Conference and Exposition in Chicago recently and was able to attend a number of really good classes on a variety of subject matters. One of the most interesting classes I attended relating ...

Social Media Strategy

How do you get such great stuff to post and why is it so popular? That’s the most common thing I’m asked now that law enforcement agencies have, for the most part, moved beyond their fear of dealing with negative comments on social media. T...

Officer Safety When the Public Uses Social Media in a Crisis

Right at this moment while you are reading this post, a police department somewhere across the country is dealing with a crisis.  These crises vary in length, public awareness, outcome and many other factors.  You may never hear about some and o...

Why I Wear the Badge - #WhyIWeartheBadge

Why I Wear The Badge In 1962, President John F. Kennedy signed a proclamation that designated May 15th as Peace Officers Memorial Day and the week May 15th falls in as Police Week. 20 years later, the Memorial Service in Washington D.C. bega...

Nextdoor: The Next Big Thing for LESM?

Has your agency signed up for Nextdoor yet? If not, you should consider signing up for this free, private social network and joining more than 700 government agencies and police departments already using it across the United States. Nextdoor is a fa...

Does your target audience really see your message?

One of the main purposes we in law enforcement use social media is to engage our community. Residents, businesses and those that come here to visit our restaurants and retail areas. But sometimes we stop and ask, are those people really getting the messag...

Are Police Creative – or Gutsy – Enough to Capitalize on Internet Meme (and Should They)?

Two of my favorite Internet sensations of late are Call Me Maybe videos and McKayla is Not Impressed photoshopped images. Near as I can tell, law enforcement has failed to jump on either bandwagon. Maybe I’m the only one who sees the potential&helli...

Here's a Good Story About Relationships... Oh Yeah, and Police Work

I found this post on the BPD Facebook page a few days ago. It's a story from one citizen that he shared on his Facebook page and re-posted on ours. It's a good story of a successful police investigation. But also and perhaps most notably, it’s an in...

The Year in Review

The Richmond Police Department will celebrate three years of social media use as of this month so it’s quite an appropriate time to reflect on the year’s social media efforts, what we’ve learned, and some highlights. We’ve defin...

Social Media is Just Telling a Story with Better Visuals

So you’ve decided to use social media for your agency, whether you want to or not. If it’s hard to wrap your head around everything, just think of it as telling a story… but with better visuals. That’s one of the ways we teach ...

Make sure your local media follow your social network sites!

Like most police agencies using social networking, we at Boise PD use Twitter, and sometimes our Facebook page to communicate breaking news. And since BPD has been using these sites, we’ve urged local media to follow our sites for public safety and ...

Tweets and Updates During a Standoff - A Whole New Consideration

Recently, Boise PD officers responded to two suicidal subject calls in one weekend. That's not unusual. What's unique is both played out very publicly in or near major intersections. And since one occurred Friday night and the other on Sunday, even though...

Social Media Dashboards: What They Are and How To Use Them

Every day, you probably hear about different terms related to social media. Thankfully, you have the IACP Center for Social Media to help you define what most of these terms are. However, what about the technologies you can use to manage your social me...

Looking for Your Next Recruit? Try Facebook.

Using social media for recruitment is a natural fit. Job seekers are already using social media, so agencies that are still banking on that ad in the Sunday paper may find themselves behind the power curve. Facebook is a particularly effective medium f...


About This Blog

So you have found, or perhaps stumbled upon, The Social Media Beat, the blog for the IACP Center for Social Media Web site. The Social Media Beat is about three things: social media, law enforcement, and perspective. Here you will find a fresh outlook on the issues that are affecting law enforcement agencies and their personnel when it comes to social media.

Social media is taking the world by storm. Social networks, blogs, photo and video sharing sites, and virtual communities are changing the way people live, work, and play. These tools present unique opportunities as well as challenges to the law enforcement community.  The Social Media Beat brings together a team of bloggers who will speak directly to you about hot topics and current issues.

Bloggers include IACP staff and practitioners in the field who can provide a unique front-line perspective. Our team cares about social media and wants to ensure that law enforcement across the country are knowledgeable and well-equipped to incorporate this technology.

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About the Authors

Dionne Waugh

Dionne Waugh is the Digital Communications Manager for the Jefferson County Sheriff’s Office, which is the largest, full-service sheriff’s office in the state of Colorado. Prior to that, she spent more than six years creating and leading the Richmond, Virginia, Police Department’s social media efforts, which led to international acclaim and recognition.

She has spoken about law enforcement and social media at more than a dozen conferences across the country in addition to four IACP annual conferences. Waugh is a former newspaper reporter who wrote about crime, police, and the court system for several years. That experience and an ingrained curiosity for what makes people tick has fueled her desire to improve communication between people. Follow Dionne on Twitter @JeffCoSheriffCo.

IACP Center for Social Media

IACP's Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel to develop or enhance their agency's use of social media and integrate Web 2.0 tools into agency operations. The Center is funded by the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice.

Leon Robertson

Officer Leon Robertson is the Social Media Coordinator for the Hampton Police Division. Robertson has developed internationally recognized public safety messages, including the Jingle Bells “Holiday Safety Remix” in December 2013. He has extensive experience in graphic design, video & audio production, and managing various social media platforms. You can follow Officer Robertson’s efforts with the Hampton Police Division on Facebook, Twitter, and YouTube.

Tracy Phillips

Tracy is a Senior Project Specialist with the IACP. She is responsible for managing the day-to-day operation of the Web site and coordinating the site's social networking plan. In addition, Ms. Phillips provides writing, editorial, and technical assistance on a variety of association projects and activities, including police management studies, job analyses, executives searches, federal grants, and various research projects and proposals. She has more than 10 years of experience in state and local government, including work as a management analyst, performance auditor, and crime analyst. Ms. Phillips holds a master's degree in public administration from the University of Georgia and a bachelor's from Clemson University.

Want to hear more from Tracy Phillips? Follow her and the Discover Policing team on TwitterFacebook, and on the Inside Discover Policing blog. You can also network with other police recruitment professionals in the Law Enforcement Recruitment LinkedIn group.

Zach Perron

Lieutenant Zach Perron is the public affairs manager for the Palo Alto (CA) Police Department. Zach was a 2014 visiting fellow at the IACP in the Center for Social Media. He serves on the steering committee for the Bay Area Law Enforcement Social Media Group (BALESMG), and is a member of the US. Department of Homeland Security's Virtual Social Media Working Group (VSMWG). He holds a bachelor's degree in American Studies from Stanford University and is now pursuing a graduate education at the Naval Postgraduate School's Center for Homeland Defense and Security in Monterey, California.  You can follow him on Twitter: @zpPAPD.

Dave Norris

Sergeant Dave Norris is a 21 year veteran of the City of San Mateo Police Department. He has worked in a number of positions including Juvenile Detective, Field Training Officer, Narcotics Detective, and Patrol Supervisor. Dave is currently assigned to Community and Media Relations and oversees day-to-day functions that involve the relationship between the police, the community, and the media. Dave is dedicated to the increase of community engagement through the use of social media. Under his management, San Mateo PD's direct subscribers to community alerts and public safety messaging has grown from several hundred to over 22,000.

Chris Hsiung

Captain Chris Hsiung commands the Field Operations Division at the Mountain View Police Department in California. Through the department Community Action and Information Unit (CAIU), he manages strategy, community engagement, and growth through the police department social media channels. Chris has been serving the Mountain View community for over 19 years and has held a variety of assignments within MVPD. These include detective assignments in Property Crimes, Person Crimes, and High Tech Crimes as well as collateral assignments on SWAT and the Field Evidence Team. He also serves on the planning committee for the Bay Area Law Enforcement Social Media Group (BALESMG). You can follow him on Twitter @chMtnViewPD.

Lynn Hightower

Lynn is the Communications Director and Public Information Officer for the Boise Police Department and has served in that role since October, 2003. Lynn also serves at the PIO for the Boise Fire Department. Lynn authors and manages the social media outreach for Boise Police and often acts as media spokesperson. She advises officers from patrol to command staff on media and public communications skills. Lynn joined the Boise Police Department after 17 years as a television reporter, producer, anchor, and news director. Lynn regularly instructs new officers at the Boise Police Academy and has given media and public communications presentations to dozens of federal, state, and local emergency responder agencies. Follow Lynn and Boise Police on Twitter @BoisePD.

Billy Grogan

Billy Grogan is the Chief of Police for the Dunwoody Police Department in Georgia. Chief Grogan was hired on December 17, 2008, after serving 28 years with the Marietta, Georgia, Police Department, to start a brand new department. On April 1, 2009, the Dunwoody Police Department began operations with 40 sworn officers and eight civilians providing police services to the 47,000+ residents of the City of Dunwoody. Chief Grogan embraced the use of social media from day one of operations. The Dunwoody Police Department began using Twitter the first day and has added Facebook, YouTube, Pinterest, and Vine to their arsenal since then as effective tools to market their department and engage their community. Chief Grogan has written about the benefits of law enforcements use of social media, participated in several social media focus groups and lectured at the IACP, Georgia Association of Chiefs of Police Conference, COPS Conference, and many other venues. Follow Chief Grogan on Twitter @ChiefGrogan and the Dunwoody Police Department @DunwoodyPolice.

Mark Economou

Mark Economou is the Public Information Officer for the Boca Raton Police Department in Boca Raton, Florida. His media and public relations background spans nearly 20 years. Spending nearly 15 years in radio and television news, Economou held many positions from assignment editor, reporter, anchor, and executive editor. After that, he served as the Director of Media Relations for Cote & D'Ambrosio, a Public Relations, Marketing and Advertising firm in Wickford, RI. He then served as head of Media Relations for Citizens Bank of Rhode Island, the 9th largest bank in the United States. Follow Mark on Twitter @BocaPolice.

Frank Domizio

Corporal Frank Domizio has been with the Philadelphia Police Department since 1997. He is currently assigned to the FBI’s Regional Computer Forensics Lab as a Forensic Examiner. Previously he was assigned to the Department's Office of Media Relations and Public Affairs where he was the Social and Digital Media Manager. Frank has spoke at several industry conferences and major universities on the topics of social media and content strategy.

Tim Burrows

Tim Burrows was a sworn police officer for 25 years with experience in front line operations, primary response, traffic, detective operations, and supervision. He has training in a broad spectrum of policing responsibilities including IMS, Emergency Management, computer assisted technology investigations, leadership, community policing, and crisis communications. Tim left policing but has remained involved through consulting with law enforcement on the advancement of communications and social media. Tim runs #CopChat on Wednesday nights at 9pm ET, to allow police and community members to connect and break down barriers. To learn more about him you can follow him on LinkedIn, Twitter and Facebook or click here to contact him

Guest Blogger

The Social Media Beat periodically features guest bloggers who share their perspective on the topic of social media and law enforcement. These individuals are law enforcement professionals; sworn and civilian personnel from agencies of all types and sizes throughout the world. If you are interested in guest blogging, please send your request to All bloggers must be affiliated with a law enforcement agency or educational institution. We cannot accept blog entries from vendors or others working in a for-profit capacity.

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