The Social Media Beat

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The Social Media Beat

Posts Tagged 'Blogs'

Check out all of the posts tagged with 'Blogs' below. If you still can't find what you are looking for, try using the search-form at the sidebar.

“Good Sergeanting” and LESM

This blog is tuned to all levels of supervision and management, but focuses on the first level supervisors - those who have the valued responsibility of conducting shift briefings. I hope this is informative to you all - even if you are a veteran supervis...

#IACP2015 Recap: When You Lose One of Your Own

The final day of the 2015 IACP Annual Conference and Exposition's Public Information Officers Track began with a presentation on how to handle a line of duty death from a PIO perspective, delivered by Public Information Director Jacki Kelley and Digital C...

#WhyIWearTheBadge Wednesdays, Keeping the Campaign Going Strong

Agencies all over the world are taking to Facebook, Twitter, Instagram, YouTube, and even Periscope to share their #WhyIWearTheBadge stories and to connect with the communities they serve. The #WhyIWearTheBadge campaign was designed to highlight the diver...

Who is Rocking Social Media for Recruitment?

A recent issue of Police Chief magazine, which focused on recruitment, highlighted a few agencies who are finding success in reaching out to candidates through social media: Worcester, Massachusetts The Worcester Police Department has seen the depar...

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When You’re Short on Content, Try This…

Police departments are busy and rarely have a shortage of content to support their social media efforts. Between crime trend notifications, active investigations, cold cases, wanted persons, community events and outreach, there’s always something go...

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Using Social Media to Go Beyond Recruitment

Many agencies have quickly come to realize how beneficial social media sites can be when it comes to recruitment efforts. But do you also realize that the “fans” you make during these endeavors are very likely to stick around and become long-t...

When You Least Expect It, Expect It – Organic Growth & Internal Appeal, and Seizing the Opportunity

One of my close friends within our department recently took command of a newly formed unit, a hybrid of our old narcotics/vice and gang units now focused on hot-spot policing with a fantastic mission and energy. I have been asking him to help me write up ...

Blogging for Recruits

Last month I explored Facebook pages dedicated to recruitment. This month, we’ll take a look at blogs devoted to the same task.  These two approaches have similar benefits. Namely, the option for readers to comment on a post and ask questions.&...

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Social Media: More than Just a Tool

Does your agency deploy social media as a communication tool used by a select few or is it a philosophy that is embraced in your organization from the top down?  As a tool, there’s no question social media has become a “game changing&rdqu...

Multiple “Tweeters” vs. Single Agency Source – An Alternate Plan to Accommodate Varied Content

I had originally intended to describe the following plan as part of my goals for 2014, following the current Social Media Beat trend of New Year’s posts. I was then inspired by Dionne Waugh’s blog post about multiple agency “tweeters&rdq...

Flexible-Platform Media Messaging – If “Everything IS a Press Release,” Consider Using “Everything AS a Press Release”

Last week our IACP PIO Working Group received a request for assistance from a large agency in the southeast United States. This agency uses a standard process for releasing formalized “Press Releases” and posts them on a “News Room&rdquo...

Advice from Chiefs Who Use Social Media

Today’s post is the fifth in a series of blog posts highlighting IACP 2013 social media workshops. This post is about the Chiefs Who Tweet (or Pin, or Post) workshop on Tuesday, October 22. For Kansas City, Missouri, Police Chief Darryl Forte and...


Delivering information that is rich in value must be something that we all strive to do during our interactions on social media.  The more value we can deliver, the greater benefit that we can expect to be derived by our audience.   What is V...

Embedding: A Tutorial

I have said it before and I will say it again, having visual media in your blog posts exponentially increases the amount of people it engages.  That does not just mean images.  You can embed tweets or YouTube videos or pretty much anything else ...

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Public Safety Isn't Just Cops: An Interview with James Garrow

A few days ago, a friend of mine (and super-duper public health social media guy), Jim Garrow, wrote a post on his blog about the importance of posting regularly. His ideas really resonated with me and I reached out to him so he could share his ideas with...

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Expanding the Reach of Your Blog

An often overlooked part of blogging is the picture.  More people interact with posts that contain engaging pictures.  They can grab the reader’s attention and get them to read something they may have otherwise passed right by. While pi...

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HTML for Blogging

Did you ever press the enter key with the hopes of entering an empty line, only to have it not render? Have you tried to arrange things on your blog post and it just doesn’t fall in to the right place? These are annoying problems that take up valuab...

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Are Police Creative – or Gutsy – Enough to Capitalize on Internet Meme (and Should They)?

Two of my favorite Internet sensations of late are Call Me Maybe videos and McKayla is Not Impressed photoshopped images. Near as I can tell, law enforcement has failed to jump on either bandwagon. Maybe I’m the only one who sees the potential&helli...

The Timing of Posting

Ever wonder what's the best time to post certain items to your Facebook or Twitter pages so that the most people see them? A recent study has come up with some suggestions based on the metrics of several social networking sites. Though I think the real...

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Measuring Police Performance... Socially

Crime rates and enforcement actions alone have never been the best evidence of a successful police department, but they always seem to be our go-to barometer. Annual reports are laden with pie graphs and bar charts comparing this year’s stats with y...

The Year That Has Been and a Look Ahead

Tracy Phillips posed the question here a couple of weeks ago, “Would I be exaggerating if I called 2011 the year for social media in law enforcement?” I answer to you Tracy, No. It’s not an exaggeration. I think back to late 2008 when...

My 2011 IACP Conference Experience

From my viewpoint, the 2011 IACP Conference in Chicago was a success. The weather was beautiful, the educational classes were broad and extensive, and I had the opportunity to network with many chiefs across the country. I was fortunate to be a panelis...

Social Media Engagement at the Dunwoody Police Department

The Dunwoody Police Department began operations on April 1, 2009. Since that first day, the department has been using social media tools to market our agency, engage our community, and connect more effectively. The department started using Twitter on day ...

A New Voice on The Social Media Beat

In 2008 I accepted the position of Communications and Media Relations Officer for the Traffic Services Unit of the Toronto Police Service. In a meeting with the Unit Commander of Traffic and the Staff Superintendent in charge of Operational Services, whic...

The Federal Version of Social Media

Here at the IACP Center for Social Media, we believe all agencies are created equal and we can learn something from all different organizations no matter the size or where they are from. Today, we are going to take a look at what agencies and personnel on...

Blogging for Recruitment

Dionne's post got me thinking about the further benefits of sharing insight about your department, particularly recruitment and training efforts. While such activities are a great way to educate and engage with the community, they can also pay dividends i...

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How Do I Use These Platforms?

Once it is determined an agency is ready to jump into social media, or the dark side as many refer to it, you need to figure what you want your agency to get out of it. There are many facets of social media like blogging, video sharing, forums, and more. ...


About This Blog

So you have found, or perhaps stumbled upon, The Social Media Beat, the blog for the IACP Center for Social Media Web site. The Social Media Beat is about three things: social media, law enforcement, and perspective. Here you will find a fresh outlook on the issues that are affecting law enforcement agencies and their personnel when it comes to social media.

Social media is taking the world by storm. Social networks, blogs, photo and video sharing sites, and virtual communities are changing the way people live, work, and play. These tools present unique opportunities as well as challenges to the law enforcement community.  The Social Media Beat brings together a team of bloggers who will speak directly to you about hot topics and current issues.

Bloggers include IACP staff and practitioners in the field who can provide a unique front-line perspective. Our team cares about social media and wants to ensure that law enforcement across the country are knowledgeable and well-equipped to incorporate this technology.

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About the Authors

Dionne Waugh

Dionne Waugh is the Digital Communications Manager for the Jefferson County Sheriff’s Office, which is the largest, full-service sheriff’s office in the state of Colorado. Prior to that, she spent more than six years creating and leading the Richmond, Virginia, Police Department’s social media efforts, which led to international acclaim and recognition.

She has spoken about law enforcement and social media at more than a dozen conferences across the country in addition to four IACP annual conferences. Waugh is a former newspaper reporter who wrote about crime, police, and the court system for several years. That experience and an ingrained curiosity for what makes people tick has fueled her desire to improve communication between people. Follow Dionne on Twitter @JeffCoSheriffCo.

IACP Center for Social Media

IACP's Center for Social Media serves as a clearinghouse of information and no-cost resources to help law enforcement personnel to develop or enhance their agency's use of social media and integrate Web 2.0 tools into agency operations. The Center is funded by the Bureau of Justice Assistance, Office of Justice Programs, U.S. Department of Justice.

Leon Robertson

Officer Leon Robertson is the Social Media Coordinator for the Hampton Police Division. Robertson has developed internationally recognized public safety messages, including the Jingle Bells “Holiday Safety Remix” in December 2013. He has extensive experience in graphic design, video & audio production, and managing various social media platforms. You can follow Officer Robertson’s efforts with the Hampton Police Division on Facebook, Twitter, and YouTube.

Tracy Phillips

Tracy is a Senior Project Specialist with the IACP. She is responsible for managing the day-to-day operation of the Web site and coordinating the site's social networking plan. In addition, Ms. Phillips provides writing, editorial, and technical assistance on a variety of association projects and activities, including police management studies, job analyses, executives searches, federal grants, and various research projects and proposals. She has more than 10 years of experience in state and local government, including work as a management analyst, performance auditor, and crime analyst. Ms. Phillips holds a master's degree in public administration from the University of Georgia and a bachelor's from Clemson University.

Want to hear more from Tracy Phillips? Follow her and the Discover Policing team on TwitterFacebook, and on the Inside Discover Policing blog. You can also network with other police recruitment professionals in the Law Enforcement Recruitment LinkedIn group.

Zach Perron

Lieutenant Zach Perron is the public affairs manager for the Palo Alto (CA) Police Department. Zach was a 2014 visiting fellow at the IACP in the Center for Social Media. He serves on the steering committee for the Bay Area Law Enforcement Social Media Group (BALESMG), and is a member of the US. Department of Homeland Security's Virtual Social Media Working Group (VSMWG). He holds a bachelor's degree in American Studies from Stanford University and is now pursuing a graduate education at the Naval Postgraduate School's Center for Homeland Defense and Security in Monterey, California.  You can follow him on Twitter: @zpPAPD.

Dave Norris

Sergeant Dave Norris is a 21 year veteran of the City of San Mateo Police Department. He has worked in a number of positions including Juvenile Detective, Field Training Officer, Narcotics Detective, and Patrol Supervisor. Dave is currently assigned to Community and Media Relations and oversees day-to-day functions that involve the relationship between the police, the community, and the media. Dave is dedicated to the increase of community engagement through the use of social media. Under his management, San Mateo PD's direct subscribers to community alerts and public safety messaging has grown from several hundred to over 22,000.

Chris Hsiung

Captain Chris Hsiung commands the Field Operations Division at the Mountain View Police Department in California. Through the department Community Action and Information Unit (CAIU), he manages strategy, community engagement, and growth through the police department social media channels. Chris has been serving the Mountain View community for over 19 years and has held a variety of assignments within MVPD. These include detective assignments in Property Crimes, Person Crimes, and High Tech Crimes as well as collateral assignments on SWAT and the Field Evidence Team. He also serves on the planning committee for the Bay Area Law Enforcement Social Media Group (BALESMG). You can follow him on Twitter @chMtnViewPD.

Lynn Hightower

Lynn is the Communications Director and Public Information Officer for the Boise Police Department and has served in that role since October, 2003. Lynn also serves at the PIO for the Boise Fire Department. Lynn authors and manages the social media outreach for Boise Police and often acts as media spokesperson. She advises officers from patrol to command staff on media and public communications skills. Lynn joined the Boise Police Department after 17 years as a television reporter, producer, anchor, and news director. Lynn regularly instructs new officers at the Boise Police Academy and has given media and public communications presentations to dozens of federal, state, and local emergency responder agencies. Follow Lynn and Boise Police on Twitter @BoisePD.

Billy Grogan

Billy Grogan is the Chief of Police for the Dunwoody Police Department in Georgia. Chief Grogan was hired on December 17, 2008, after serving 28 years with the Marietta, Georgia, Police Department, to start a brand new department. On April 1, 2009, the Dunwoody Police Department began operations with 40 sworn officers and eight civilians providing police services to the 47,000+ residents of the City of Dunwoody. Chief Grogan embraced the use of social media from day one of operations. The Dunwoody Police Department began using Twitter the first day and has added Facebook, YouTube, Pinterest, and Vine to their arsenal since then as effective tools to market their department and engage their community. Chief Grogan has written about the benefits of law enforcements use of social media, participated in several social media focus groups and lectured at the IACP, Georgia Association of Chiefs of Police Conference, COPS Conference, and many other venues. Follow Chief Grogan on Twitter @ChiefGrogan and the Dunwoody Police Department @DunwoodyPolice.

Mark Economou

Mark Economou is the Public Information Officer for the Boca Raton Police Department in Boca Raton, Florida. His media and public relations background spans nearly 20 years. Spending nearly 15 years in radio and television news, Economou held many positions from assignment editor, reporter, anchor, and executive editor. After that, he served as the Director of Media Relations for Cote & D'Ambrosio, a Public Relations, Marketing and Advertising firm in Wickford, RI. He then served as head of Media Relations for Citizens Bank of Rhode Island, the 9th largest bank in the United States. Follow Mark on Twitter @BocaPolice.

Frank Domizio

Corporal Frank Domizio has been with the Philadelphia Police Department since 1997. He is currently assigned to the FBI’s Regional Computer Forensics Lab as a Forensic Examiner. Previously he was assigned to the Department's Office of Media Relations and Public Affairs where he was the Social and Digital Media Manager. Frank has spoke at several industry conferences and major universities on the topics of social media and content strategy.

Tim Burrows

Tim Burrows was a sworn police officer for 25 years with experience in front line operations, primary response, traffic, detective operations, and supervision. He has training in a broad spectrum of policing responsibilities including IMS, Emergency Management, computer assisted technology investigations, leadership, community policing, and crisis communications. Tim left policing but has remained involved through consulting with law enforcement on the advancement of communications and social media. Tim runs #CopChat on Wednesday nights at 9pm ET, to allow police and community members to connect and break down barriers. To learn more about him you can follow him on LinkedIn, Twitter and Facebook or click here to contact him

Guest Blogger

The Social Media Beat periodically features guest bloggers who share their perspective on the topic of social media and law enforcement. These individuals are law enforcement professionals; sworn and civilian personnel from agencies of all types and sizes throughout the world. If you are interested in guest blogging, please send your request to All bloggers must be affiliated with a law enforcement agency or educational institution. We cannot accept blog entries from vendors or others working in a for-profit capacity.

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